Privacy policy

Last updated: June 17, 2026

Chemical Formula Services operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Chemical Formula Services is powered by Shopify, which enables us to provide the Serviceservices. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with our Serviceservices:tact Details: Including your name, billing address, shipping address, phone number, and email address.

  • Financial Information: Including credit card, debit card, or other financial account numbers, payment card information, transaction details, form of payment, and payment confirmation details.

  • Account Information: Including your username, password, security questions, preferences, and settings.

  • Transaction Information: Including the items you view, put in your cart, add to your wishliswish list,chase, and your past order history.

  • Communications Data: Any information you include when sending a customer support inquiry or communicating with us.

  • Device and Usage Information: Information about your device, browser, network connection, IP address, unique identifiers, and how/when you interact with or navigate the Services.

2. Sources of Personal Information

We collect personal information from the following sources:

  • Directly From You: When you create an account, make a purchase, or communicate with us.

  • Automatically Through Cookies: Data collected from your device when you visit our website through cookies and similar tracking technologies.

  • From Third-Party Service Providers: Companies that enable our technology, such as payment processors (Shopify Payments) and analytics tools.

3. How We Use Your Personal Information

We use your personal information for the following legitimate business purposes:

  • Providing and Improving Services: To process payments, fulfill your orders, deliver downloadable PDF manuals, manage your account, and remember your preferences.

  • Marketing and Advertising: To send promotional updates, newsl or newslettersw you targeted online advertisements based on your interests.

  • Security and Fraud Prevention: To authenticate accounts, secure our checkout system, and detect or investigate illegal or fraudulent activity.

  • Customer Support: To respond to your inquiries and maintain an effective business relationship with you.

  • Legal Compliance: To comply with applicable laws, respond to legal processes, or protect our corporate rights.

4. How We Disclose Personal Information

We may disclose your personal information to third parties in the following scenarios:

  • With Shopify and Core Vendors: To handle internal technical support, payment processing, cloud storage, and automated digital file delivery.

  • With Business/Marketing Partners: To provide personalized ads. If you wish to opt-outopt outgeted advertising, you can do so through the official opt-out platforms provided by the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

  • Corporate Requirements: In connection with a merger, bankruptcy, legal subpoena, or to enforce our standard Terms of Service.

5. Relationship with Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our digital formulation manuals to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. To learn more about how Shopify manages your data, please review the official Shopify Consumer Privacy Policy. If you reside in a jurisdiction with specific privacy laws, you can manage your preferences directly through the Shopify Privacy Portal.

6. Third-Party Websites and Links

Our Services may provide links to external websites not operated by us. If you follow links to sites not affiliated with Chemical Formula Services, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of third-party platforms.

7. Children's Data

Our Serviceservicest intended to be used by children. We do not knowingly collect any personal information from individuals under the age of majority. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at the email below to request immediate deletion.

8. Data Security and Retention

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security" for data in transit. We retain your personal data only as long as necessary to maintain your account, provide your digital services, resolve financial disputes, or comply with statutory US legal obligations.

9. Your Privacy Rights and Choices

Depending on your location (such as the UK, EEA, or certain US states), you may possess the following rights regarding your personal information:

  • Right to Access / Know: Request a copy of the specific data we hold about you.

  • Right to Delete: Request that we permanently delete your personal information.

  • Right to Correct: Request fixes to inaccurate or outdated information.

  • Right to Opt-Out: Opt-out of targeted advertising or the data-sharing frameworks.

To exercise any of these rights, or to unsubscribe from promotional emails (using the 'Unsubscribe' link at the bottom of our emails), please contact us via our official business details below. You may also review more details at the Shopify Privacy Hub.

10. Complaints & International Transfers

If you have any complaints regarding our data processing, please reach out to us directly. If you are located in the EEA or UK, your data may be transferred outside your region (e.g., to the United States). We rely on recognized standard contractual clauses approved by the European Commission to ensure your data remains safely guarded.

11. Contact Us

For any inquiries regarding your data privacy, please contact our official corporate channels:

  • Trading Name: Chemical Formula Services

  • Legal Name: Chemical Formula Services LLC

  • Phone Number: +1 279-213-7488

  • Official Email: info@chemicalformulaservices.org

  • Business Address: 85 Main St A, Stafford Springs, CT 06076, United States

  • Customer Support Hours: Monday to Sunday, 9:00 AM – 5:00 PM (GMT-5 / EST)

At Chemical Formula Services, we respect your privacy and work hard to keep your information safe while delivering trusted Industrindustrial chemical formulation manualsgital learning resources worldwide.